California Privacy Rights

Effective Date: 1/1/2025

This California Privacy Policy ("Policy") supplements hey you’s general Privacy Policy and applies solely to California residents as defined by the California Consumer Privacy Act (CCPA) and the California Privacy Act (CPRA). This policy outlines how hey you collects, uses, and protects personal information specific to California residents.

1. Personal Information We Collect

hey you collects the following categories of personla information form California residents:

  • Identifiers: Name, email address, postal address, phone number, IP address.
  • Commercial Information: Records of property listings, purchases, or other transactions.
  • Internet Activity: Browsing history, search history, and interaction with our platform.
  • Geolocation: Approximate location based on IP address.
  • Professional: Details provided by agents using the platform.
  • Other Information: Any additional information you provide directly to us.

We do not collect sensitive personal information unless explicitly provided by the user for specified purposes.

2. Purposes for Collecting Personal Information

hey you collects personal information for the following purposes:

  • To provide and improve the functionality of our platform.
  • To process transactions and manage user accounts.
  • To personalize your experience and improve our services.
  • To communicate with you regarding updates, promotions, or support inquiries.
  • To comply with legal obligations and enforce our Terms of Service.

3. Rights Under the CCPA/CPRA

California residents have specific rights regarding their personal information:

  • 3.1 Right to Know: You have the right to request information about the categories of personal data we collect, the purposes for collection, the sources of data, and the third parties with whom we share it.
  • 3.2 Right to Access: You can request access to the specific pieces of personal data hey you has collected about you in a portable and usable format.
  • 3.3 Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions, such as compliance with legal obligations or security purposes.
  • 3.4 Right to Correct: You can request corrections to inaccurate personal information we hold about you.
  • 3.5 Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. hey you provides a "Do Not Sell or Share My Personal Information" link on our platform to facilitate this request.
  • 3.6 Right to Limit Use of Sensitive Information: If applicable, you can limit the use or disclosure of sensitive personal information to that necessary to perform requested services.
  • 3.7 Authorized Agent: California residents may designate an authorized agent to exercise their rights on their behalf. hey you will verify the identity and authority of the agent before processing any request.

4. How to Exercise Your Rights

To exercise any of the rights described above, you may email us at [email protected]. hey you will verify your identity by requesting information that matches what we have on record. For authorized agents, we may request additional verification of their authority.

5. Non-Discrimination

hey you will not discriminate against you for exercising your CCPA/CPRA rights. Unless permitted by the CCPA/CPRA, we will not:

  • Deny you goods or services.
  • Charge different prices or rates for goods or services.
  • Provide a different level or quality of goods or services.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law.

7. Financial Incentives

If hey you provides discounts, rewards, or other incentives in exchange for personal data, the material terms of such incentives will be disclosed in a separate notice. You can opt-in or opt-out of such incentives at any time.

8. Updates to This Policy

We may update this Policy periodically to reflect changes in practices or legal requirements. Changes will be effective upon posting on our platform.

9. Contact Information

For questions about this Policy or to exercise your rights, contact us at: [email protected]

By using hey you, you acknowledge that you have read, understood, and agree to this California Privacy Policy.